Type of company: Residential real estate
Local Staff: 1,050
Home Base: Sacramento
Website: www.golyon.com It’s one thing to encourage your employees to maintain balance in their lives; it’s quite another to publish a monthly newsletter about it.
“Balance is something we chant about; it’s that important to us,” says Michael Lyon, CEO of Lyon Real Estate. “For us, balance is about helping employees to stay happy, do good work and have enough energy at the end of their day for themselves and their families.”
The company takes the concept of balance so seriously that it actually has four rules concerning what employees should consider their priorities. No. 1 is “you first,” which means employees should focus on keeping themselves healthy mentally and physically. The next priority is “significant other,” followed by “family” and last, “the company.” “Every month, we publish an employee newsletter with tips on how to stay balanced,” Lyon says. “We want people to prioritize things so they realize the company isn’t their life.”
Encouraging balance is not the company’s only investment in its employees, however. In addition to a competitive benefits package and profit-sharing program, the company emphasizes education. A department within the company, “Lyon University,” has been developed to provide continuing education for employees at all levels.
“In the real estate world, there’s so much to keep up with,” Lyon says. “We think it’s important to help employees enhance their skill base because if they can do their job better and more efficiently, they make better money and have less stress in their jobs. I think anyone would agree that’s a good thing.”
It’s likely this has played a role in the company doubling its size throughout the past five years and earning the rank of No. 1 independent real estate broker in Northern California on Real Trends’ list of “Top Performing Companies” in 2003.
One only has to spend a few minutes talking to Michael Lyon to see that taking care of employees is more than a good business strategy, however.
“We cherish our employees, and we believe our company’s reputation is a product of how we care for our people,” Lyon says. “When we take good care of our people, they take good care of our clients. There’s no better representative for a company than a happy employee.”
Sacramento Magazine, July 2005
Reprinted with permission of Sacramento Magazine
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